Micaela is a dedicated bilingual professional who holds a degree in Tourism and possesses extensive experience in customer service. Her background has equipped her with valuable skills in communication, organization, and problem-solving, which she now applies in her role as a Case Manager at our firm. She coordinates various appointments, manages and organizes medical records, and ensures clear communication between clients, healthcare providers, and insurance companies.

Micaela’s extensive background in customer service has refined her empathetic approach to deliver the support that clients need, reducing the stress of the legal process, ensuring that their needs are met with compassion and efficiency, and facilitating the best possible outcomes for each client.